Returns & Exchanges

At Neurogan Health, we want you to be completely satisfied with your premium apparel. If your purchase doesn't meet your expectations, you can return or exchange items within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare Your Package

Place the unworn items with original tags still attached into the original shipping bag or a secure box of your choice.

3

Attach the Shipping Label

Download and print the prepaid shipping label provided through our portal and securely affix it to the outside of your package.

4

Drop Off and Track

Leave your package at any authorized carrier location; once we receive and inspect the items, your refund or exchange will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing